Legal & support
Shipping timelines, final sale terms, and how we help if something arrives damaged—clear expectations so you can shop with confidence.
At Decor Aura, each piece is thoughtfully curated and crafted with care. Due to the handcrafted and made-to-order nature of our products, all purchases are considered final.
We encourage you to review product details, dimensions, and specifications carefully before ordering. Our team is happy to help with questions before you buy.
If a product arrives damaged during shipping, please contact us within 24 hours of delivery with clear photos of the package and the item.
Our team will review your case and work with you on the next steps.
Free shipping applies on orders above ₹999, as shown at checkout.
04 · Support
For policy-related help or order support, reach out—we typically reply within one business day.
